Products

FAQ Genesis Universe

Enterprise-grade FAQ generation from any website — with value-governed agents, multi-step quality pipelines, and voice normalization.

FAQ Genesis — Knowledge Pipeline

Your Website Becomes a Verified Answer Engine

Watch documents flow into evidence-backed FAQ. Every answer requires citation. Scope conditions ensure the right answer reaches the right user.

Source Documents
Homepage
PDF / Docs
User Profiles
Support Logs
Terms / Policy
Evidence-Required Extraction Pipeline
ProductAll users

Awaiting extraction...

Evidence required
0
PricingBy plan

Awaiting extraction...

Evidence required
0
TechnicalDeveloper

Awaiting extraction...

Evidence required
0
ComplianceEnterprise

Awaiting extraction...

Evidence required
0
Extraction Log

Scanning sources...

0

FAQ Generated

100%

Citation Required

3-tier

Risk Classification

0/5

Sources Scanned

Auto-generated. Evidence-backed. Scope-matched. Versioned & auditable.

Section 01 — Knowledge Pipeline

Your Website Becomes a Verified Answer Engine.

Auto-generate FAQ from HP and user profiles. Every answer requires evidence. Scope conditions ensure the right answer reaches the right user.

Website / Docs / Logs

Raw knowledge sources

Knowledge Extraction

AI-powered analysis

FAQ Pack

Structured Q&A pairs

Versioned Registry

Governed deployment

97.2%
Accuracy
850+
FAQ Pairs
<2s
Latency
99.9%
Uptime
Universe Builder

Watch FAQ Planets Come to Life.

4 planets, 17 agents — from source connection to governed deployment.

Intake4 agents
Synthesis4 agents
Governance4 agents
Runtime5 agents
FAQ Chief
01
Initialize Galaxy
Connect HP & docs
02
Create Universe
Define user profiles
03
Generate Planets
Assign across 4 planets
04
Deploy Intake Agents
Score thresholds
05
Deploy Synthesis Agents
Generate FAQ packs
06
Configure Gates
Wire planet orbits
07
Run Quality Pipeline
Speech normalization
08
Activate Runtime
Universe is live

Four planets. Seventeen agents. One governed universe.

ARCHITECTURE

Parallel Agents, Unified Quality

4 Planets. 17 Agents. 1 Governance Pipeline.

A
Intake Planet

Raw data ingestion and normalization

2 zones4 agents
B
Synthesis Planet

Knowledge extraction and Q&A generation

2 zones4 agents
C
Governance Planet

Quality gates and approval flows

2 zones4 agents
D
Runtime Planet

Serving, monitoring, and versioning

2 zones5 agents
G1Fact Check Gate

Source hash valid, no stale > 72h

G2Quality Gate

min 1 citation per answer

G3Approval Gate

low: auto, med: ops@, high: i@

G4Deploy Gate

Published + latest version only

Ingest→Normalize→Extract→Generate→Verify→Approve→Deploy

17 agents operate in parallel. 4 gates enforce quality sequentially.

AGENT CAPABILITIES

Every Agent Has a Role. No Agent Has All Roles.

17 specialized agents across 4 planet groups

AIntake4
WebFetcher

HP crawl & diff detection

CrawlDiffHash
DocParser

PDF/HTML structure extraction

ParseTables
ProfileReader

User profile scope keys

ProfileScope
PolicyMapper

Plan-based segmentation

Plan MapMark
BSynthesis4
QuestionMiner

Question extraction & clustering

ExtractCluster
AnswerDraft

RAG answer with citations

RAGCite
TermAligner

Terminology unification

TermsBrand
RiskClassifier

Risk tier assignment

ClassifyFlag
CGovernance4
i-Secretary

i@ review workflow

ReviewLog
BrandEditor

Tone & readability audit

ToneGuard
ops-Release

Pack publish & rollback

PublishRollback
Incident

Misanswer isolation

BlockRe-learn
DRuntime5
AnswerRouter

Scope-based FAQ routing

RouteMatch
EvidencePresenter

Citation binding for audit

BindTrace
SafeGuard

Forbidden topic gate

GatePII
MisanswerDetect

Low satisfaction signals

DetectSignal
ImprovePlanner

Next FAQ update tasks

PlanPrioritize
AIntake4 agents
BSynthesis4 agents
CGovernance4 agents
DRuntime5 agents

Separation is not bureaucracy. It is structural accountability.

Parallel Agents, Unified Quality

Deployed Agents Work Simultaneously.

Chief MARIA orchestrates. Quality loops never stop.

WebFetcher
Source Corpus
142 pages
QuestionMiner
Question Set
87 clusters
AnswerDraft
Draft Answers
87 items
RiskClassifier
Risk Tiers
3 high-risk
FAQ Quality Gate
Score ≥ 0.78, citations verified, risk classified
Verified FAQ Pack
Sourced, clustered, drafted, risk-tiered
4
Parallel Drafts
142
Source URLs Locked
98%
Citation Coverage
0
Contradictions

Parallel generation. Evidence-locked. Zero contradictions.

Section 02 — Voice Intelligence

Understands Real Voice, Not Just Text.

Converts conversational speech into structured, searchable FAQ entries.

Live Normalization
Raw ASR

maria oh ess pricing plans

Normalized

MARIA OS pricing plans

Confidence 0.88
Orbit Stable
product_name: MARIA OStopic: pricing
Low Confidence
Raw ASR

cancel the lead order

Candidates

cancel / the lead / lead order ?

Confidence 0.52
Re-Ask Required

“Just to confirm — did you mean cancel the lead, or cancel the lead order?”

Furigana AssignmentProper Noun DictionaryHomophone DisambiguationPII Echo GuardFail-Closed
Section 03 — Quality Assurance

Answers That Do Not Degrade Over Time.

Continuous monitoring, automatic correction, and evidence-based quality gates.

Quality Dashboard
Degrade Score (24h)
0.14Stable
Re-Ask Rate
3.2%Normal
Escalation Rate
5.1%Normal
Contradiction Rate
0.3%OK

qualityScore = 0.30C + 0.20F + 0.20S + 0.10min(1, E/2) + 0.20*(1-H) - 0.10*P

Auto Actions Log
09:02Quarantined

faq_183 degradeScore 0.31

09:05Rollback Suggested

Impact assessment complete

09:06Registry Reverted

ops@ confirmed rollback

degradeScore thresholds
0.22 quarantine0.30 auto0.35 rollback
i@ approves riskops@ releases orbit
Section 04 — Governance

No Answer Without Evidence. No Release Without Approval.

Every FAQ goes through a governed pipeline before reaching end users.

Draft
Quality Gate
i@ Approval
ops@ Publish
Published Orbit
System Invariants
Every answer must cite at least one source
No answer deployed without quality gate pass
All changes versioned and auditable
Human override always available
Confidence score attached to every answer
Stale detection runs continuously

FAQ is not a list. It is a governed Universe.